BESPOKEN Privacy Policy
Last updated: 15/01/2026
Bespoken is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you use our website or get in touch with us.
Who we are
Bespoken
Website: https://bespoken.org.uk
If you have any questions about this policy or how we use your data, you can contact us via the website.
What information we collect
We may collect and process the following information:
Information you give us
- Your name
- Your email address and phone number
- Any information you choose to share when you contact us via forms, email or when booking a call
Information collected automatically
When you use our website, we may collect:
- IP address (anonymised where possible)
- Browser type and device information
- Pages visited and how you use the site
- Referral source (how you found our website)
This information helps us understand how people use our site and improve it.
How we use your information
We use your information to:
- Respond to enquiries and messages
- Arrange and manage calls or meetings
- Improve our website and services
- Understand how people find and use our site
- Meet legal and regulatory obligations
We only collect data that is relevant and necessary.
Analytics and tracking
We use Google Analytics 4 (GA4) via Google Tag Manager to understand how our website is used.
Google Analytics uses cookies and similar technologies to collect this information. Data is processed in line with Google’s privacy policies and is anonymised where possible.
Booking a call
If you book a call with us, this is handled via Calendly.
When you use Calendly, your data is processed according to Calendly’s own privacy policy.
We only use this information to manage bookings and communicate with you about your enquiry.
Cookies
Our website uses cookies to:
- Ensure the site works properly
- Understand how visitors use the site
- Improve performance and user experience
You can control or disable cookies through your browser settings.
How we store and protect your data
We take appropriate technical and organisational measures to protect your personal data from loss, misuse or unauthorised access.
We only keep personal data for as long as necessary for the purpose it was collected.
Sharing your data
We do not sell or rent your personal data.
We may share data with trusted third-party services (such as analytics or booking tools) only where necessary and only in line with data protection laws.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how your data is used
- Withdraw consent where applicable
To exercise any of these rights, please contact us via the website.
Changes to this policy
We may update this privacy policy from time to time.
Any changes will be posted on this page with an updated date.